Customer Service | Receptionist - FT

Megson FitzPatrick is looking for an ambitious, engaging Receptionist to join our team.

Main Responsibilities:
 

• Answer a busy multi-line phone system;
• Greet walk-in clients and coordinate their needs with the respective agent;
• Prepare outgoing mail, inter-office mail and couriers;
• Maintain courier and recycling records;
• Ensure front end is kept tidy and organized;
• General admin duties as required;
• All other duties as directed by management.

Location and Status:

Victoria, BC

Permanent, full-time (37.5 hours)

Monday to Friday 8:30am-5:00pm

Qualifications:

• Minimum of 2 years previous reception experience;
• Diploma or degree in Business Management would be considered an asset;
• Excellent customer service and communication skills;
• Professionalism;
• Strong working knowledge of the Microsoft Office Suite;
• Ability to multi-task;
• Motivated and a self-starter;
• Strong time management skills;
• Organized and efficient;
• Reliable.

Values & Competencies:

• Customer focused;
• Strong business acumen;
• Strong people skills with the ability to get along with all personalities;
• Strong initiative with a can-do attitude;
• Detail oriented;
• Extremely organized;
• High level of follow-up and follow through;
• Good multi-tasking skills;
• Strong and confident;
• Self-starter;
• Efficient and always looking to improve processes and procedures;
• High level of professionalism and leadership.