Sales & Retail | Sales Manager - FT

Managed by Atlific Hotels, the full-service, upscale Victoria Marriott Inner Harbour overlooks Victoria's vibrant and dynamic downtown, located just steps from world class attractions, shopping, venues, and dining. With 236 elegantly appointed rooms and 5000 square feet of meeting space, this hotel is committed to providing exceptional and personalized customer experiences that set new standards for modern hospitality.

As a Sales Manager, you will be responsible for driving sales revenue through proactive sales activities, establishing and maintaining client relationships, and implementing effective sales strategies to meet and exceed revenue targets.

KEY RESPONSIBILITIES:

The Sales Manager duties will include, but not be limited to the following:

• Develop and implement strategic sales plans to achieve hotel revenue goals, including room sales, food and beverage sales, and meeting/event space bookings.
• Oversee primary markets: Corporate Group, Corporate Business Travel, Provincial Government.
• Identify and pursue new business opportunities through prospecting, networking, and cold calling to expand the hotel's client base.
• Build and maintain strong relationships with corporate clients, travel agencies, event planners, and other key partners to generate repeat business and referrals.
• Conduct regular market research and competitor analysis to stay informed about industry trends, pricing strategies, and market demand.
• Collaborate with the marketing team to create promotional campaigns, sales collateral, and digital marketing initiatives to support sales efforts.
• Prepare and present sales reports, forecasts, and budgets to senior management, highlighting performance metrics, trends, and opportunities for growth.
• Negotiate contracts, pricing, and terms with clients to maximize revenue and ensure customer satisfaction.
• Coordinate with other departments such as operations, reservations, and catering to ensure seamless execution of events and guest satisfaction.
• Attend industry events, trade shows, and networking functions to represent the hotel and promote our services.
• Train and mentor sales team members, providing guidance, support, and feedback to enhance their performance and professional development.

QUALIFICATIONS:

• Minimum 3 years' experience in sales manager role.
• Bachelor’s Degree in Business Administration, Hospitality Management, or related field preferred.
• Proven track record of success in hotel sales.
• Strong understanding of sales techniques, revenue management principles, and hotel industry trends.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Office Suite and Sales software.
• Willingness to travel as needed for client meetings, conferences, and industry events.
• Must be available outside of regular scheduled hours as required.
• A passion for hospitality, customer service excellence, and driving results.

If you are a dynamic individual with a passion for driving business growth through effective sales strategies, we encourage you to apply for this exciting opportunity.