Management | Assistant Manager - FT

As an Assistant Manager, you will assist in leading a team to achieve operational excellence. We value community, sustainability, and hospitality, and strive to maintain a fun work environment. Be part of our mission to provide quality products and exceptional service to our customers.

Who we are:

• Big Wheel Burger provides the best quality burgers, fries, sodas and shakes through local, sustainable and environmentally friendly resources. We are 10 years Carbon Neutral!

The Role:

• The Assistant Manager collaborates with the Store Manager to support the success of the Big Wheel Burger store through three key pillars:

1) Responsibility for your own success and the success of your team.

2) Accountability: be accountable to yourself and to others. Hold your team accountable.

3) Ownership: take the initiative to bring positive results and care as if you owned the business.

Responsibilities:

• Supervise, lead and train team members
• Manage the store's look and feel
• Set the pace for the flow of the restaurant
• Manage the schedule and inventory levels based on store needs to meet budget goals
• Monitor the quality and consistency of products to ensure they are up to BWB standards
• Provide excellent customer service
• Most of the day is spent either in the kitchen, expediting food, or with our customer building relationships while fostering BWB's culture

The ideal candidate has:

• A proven record of leadership from previous management role(s)
• 1 year (minimum) of restaurant experience
• Food Safe & Serving It Right (can be obtained during the training process)
• A positive attitude, outgoing personality and a great sense of humour
• Technology literacy (Microsoft Office/ POS systems/ delivery and take-out apps )
• Can demonstrate patience and empathy to build an amazing team
• Organizational skills with the ability to manage budgets, inventory, and scheduling

What we offer:

• Competitive salary
• Extended health benefits
• Shared tip pool
• 6 week management training program
• Enrolment in our business coaching program
• No late nights
• Annual Manager's Retreat

Please note: The right candidate must be available to work weekends.