Hospitality | Catering & Back of House Cafe Supervisor - FT

Catering and Back of House Cafe Supervisor
Location: Neighbourly Café at KWENCH, Victoria, BC
Employment Type: Full-Time
Hours: Mon- Fri 6.30 am – 3 pm
Salary: $21 - $24 per hour + Tips

Who We Are
KWENCH is a premium coworking and culture club offering office space, conference rooms, fitness facilities, creative studios, events, learning, community, and dining—all under one roof. Our state-of-the-art facility and exceptional service provide members with a convenient lifestyle, fostering flexibility, connection, and well-being.
We are committed to hiring passionate individuals who want to explore their talents. As an equal opportunity employer, KWENCH embraces diversity and welcomes applicants of all backgrounds, regardless of race, gender, sexual orientation, or disability.

Job Overview
We are seeking an experienced and enthusiastic Prep/Catering Cook who can efficiently run a small kitchen, develop a standout menu, and oversee catering operations for events of up to 100 people. The ideal candidate will have a background in working in busy cafe environments and be comfortable with both back-of-house prep and front-of-house customer service. This role is crucial to maintaining the high standards of quality and service that KWENCH is known for.

Key Responsibilities
Menu & Event Planning: Develop innovative and seasonal menus, price items for profitability, and tailor offerings for catered events up to 100 guests, ensuring dietary needs are met.
Budgeting & Cost Control: Track food and labor costs, negotiate with suppliers, and manage inventory to minimize waste and maintain profitability.
Catering Operations: Oversee all aspects of catering services, from menu customization to execution, ensuring events run smoothly and client expectations are exceeded.
Front-of-House Support: Assist with customer service during peak times, providing a seamless dining experience for cafe guests.
Health & Safety Compliance: Ensure all food safety regulations are adhered to, and that kitchen cleanliness is maintained at all times.
Operations Management: Coordinate with vendors for supplies, maintain kitchen equipment, and ensure smooth daily operations.
Client & Vendor Relations: Build strong relationships with clients and suppliers, managing feedback and adjusting services to improve customer satisfaction.

Qualifications

• 3+ years of experience in a busy cafe or small kitchen setting.
• Proven ability to create and execute a menu that impresses guests and keeps them coming back.
• Experience planning and facilitating catering for large groups (up to 100 people).
• Strong organizational skills, with the ability to balance multiple tasks in a fast-paced environment.
• Customer service experience, with the ability to step into a front-of-house role as needed.
• Food Safe certification is required.
• Strong communication and teamwork skills, with a collaborative and positive attitude.
• A passion for food and a commitment to delivering high-quality dishes with every order.

Perks and Benefits

• Opportunity to work in a vibrant, inclusive & creative environment.
• Access to KWENCH gym, events & activities.
• Staff discounts in the Cafe and Club
• Tips
• Health Benefits
• Training and growth opportunities in both café and hospitality operations
• Work for a purpose-driven B-Corp business