Management | Senior Manager, Commercial Services - FT

Line of Business:

Personal & Commercial Banking

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

TD Commercial Banking provides financial solutions to North American businesses. Our broad range of products and services allows us to meet the needs of our clients in every sector, providing customized solutions to build a strategy that’s right for them now, and in the future. Our quest is to deliver a first class business banking client experience and to be ”The Better Business Bank” in North America. At TD, better business bankers have a strong background in business and finance as well as the specific products they are responsible to sell and service. They have keen insight into all their clients – their industry, products, finances and markets. Better business bankers demonstrate good judgment in people, businesses and markets based on education, experience, “gut instincts” and “street smarts”.

The Manager Commercial Services (MCS) is responsible for credit and operational risk as well as the Unit’s sales growth. The position reports to the Unit Leader and interfaces with Commercial Credit Risk Management on a frequent basis. The position is accountable for achieving The Quest in addition to delivering a superior customer experience while driving profitable business growth.

This position reports to the Unit Leader and interfaces with Commercial Credit Risk Management on a frequent basis. The Manager Commercial Services (MCS) is the face of the Bank in the market that they serve.

• The MCS is responsible for managing a group of Account Managers, overseeing credit and operational risk as well as their team's sales growth.
• The MCS is a trusted advisor who assists Account Managers in structuring and packaging practical and competitive solutions that demonstrate an understanding of clients unique financing, cash management and business support needs. This includes reviewing the due diligence, pricing and terms of credit, and ongoing credit reviews and risk ratings that reflect knowledge of Bank policies and procedures. With respect to business development the MCS continually develops and broadens relationships with existing customers by cross-selling relevant and value-added financial products and services.
• It is also a priority to build new relationships through referrals from customers and other sources.
• To enhance their profile and that of the Bank the MCS will also cultivates relationships with a few key external referral sources and participates in industry and community activities.

Job Requirements:

• Undergraduate degree and/or over 7-10 years of relevant experience
• Deep knowledge of industry with expertise on risk and control functions
• Comprehensive knowledge of business and operational functions supported process management and related processes.
• Extraordinary leadership and planning skills to handle teams with functional diversity and complexity and multiple points of internal and external contact.
• Dexterous in using productivity tools and end-user software including MS Office suite.
• Strong communication skills with a positive approach that can liaise with cross functional teams, colleagues, partners, and employees.
• Robust organizational and team management skills with the ability to work in a demanding environment and handle multiple deadlines and changing priorities.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.