Admin & HR | Service Associate, Motorcycle Insurance - FT

SERVICE ASSOCIATE, MOTORCYCLE INSURANCE

Acera Insurance is looking for an ambitious, engaging Service Associate to join our Motorcycle team. The successful candidate will be responsible for renewals and data entry.

MAIN RESPONSIBILITIES:

• Provide support to our internal Motorcycle Team, with a potential opportunity to transfer into a similar administrative role within a different team/department within the company once the Motorcycle season slows down;
• Assist with data entry for book roll-overs;
• Assist with the renewals of existing policies;
• Complete and email renewal notices to existing clients and insuring partners;
• Ensure all notes are made, accurate and complete in our Broker Management System;
• All other duties as assigned by management.

LOCATIONS & STAUTS:

Victoria, BC

Full-time, permanent (37.5hrs/week)

Starting in January 2025

Salary Range: $42,500 - $47,500

QUALIFICATIONS:

• Previous experience in an administrative/ processing role considered an asset;
• Post-secondary degree, or equivalent, considered an asset;
• Insurance or insurance brokerage experience, considered an asset;

VALUES & COMPETENCIES:

• High degree of professionalism and integrity;
• A strong business acumen;
• Exceptional interpersonal skills;
• Good judgement and decision-making skills;
• Works well within a team and independently;
• Quick learner;
• Ability to deliver effective results meeting deadlines and targets;
• Confident working with multiple computer programs simultaneously and with a high degree of accuracy;
• Desire to succeed in a customer-service based role by providing exceptional client experience to our client base;
• Excellent written and verbal communication skills;
• Flexible and adaptable with proven problem-solving skills;
• Demonstrates initiative, self-management and a desire to learn and grow.