Management | Lead Hand, Graveyard Warehouse Operations - FT

Who We Are

ColdStar Solutions is an island-based grocery transporter and wholesaler with terminals in Victoria, Richmond, Cassidy, and Comox. We are committed to delivering high-quality service and building a positive workplace culture.

The Role

We are looking for a Lead Hand to oversee and manage nightly cross-dock operations at our Langford warehouse. In this role, you will lead by example, prioritize freight, and ensure that safety standards and operational efficiency are met. You will work closely with our Night Operations Manager and supervise a team of warehouse staff.

Responsibilities

• Lead nightly cross-dock operations, ensuring timely and accurate loading/unloading of freight.
• Supervise the Langford warehouse, ensuring smooth workflow and operational efficiency.
• Monitor and manage reefer temperatures and ensure lockout safety procedures are followed.
• Maintain daily communication with warehouse team and the Night Operations Manager to ensure smooth operations.
• Enforce safety practices, procedures, and awareness throughout the shift.
• Provide direction and mentorship to the team, fostering a positive, productive, and cooperative work environment.
• Lead by example in all aspects of warehouse operations and safety.

Who You Are

You are a reliable and flexible team leader with an ability to create a positive work environment. You can make confident decisions, lead a diverse team, and maintain high standards of safety and efficiency in a fast-paced warehouse setting.

What You Bring

• Strong leadership and communication skills; ability to manage and motivate a team.
• Logical thinker with the ability to make confident decisions under pressure.
• Proven experience in warehouse operations, including equipment handling and safety protocols.
• Ability to work in a cold/freezer environment.
• Forklift certified with 2+ years of hands-on experience.
• Ability to adapt to a flexible schedule to accommodate vacation coverage and unforeseen absences.
• Proficient in Microsoft Office and general computer applications.
• Attention to detail and strong focus on customer service and operational accuracy.

What We Offer

• Salary is $26.66 / hour
• Benefits package including a Health Spending Account, Life Insurance, Travel Insurance, Critical Illness Insurance, and quick access to virtual health care
• Paid time off
• Group RSP plan and matching
• Loyalty bonus program
• Paid volunteer time
• Boot allowance