Sales & Retail | Sales & Reservations Agent - FT

Wells Gray Tours has been in business since 1972 under the direction of Roland Neave, owner and founder. Our company started small by running bus tours into Wells Gray Park from Kamloops as a summer project while Roland attended University. This passion he developed has now grown Wells Gray Tours into the largest outbound tour operator in BC, taking our faithful clients around the world again and again.

Job Duties include, but are not limited to:

• Take reservations in person and over the phone and enter into central reservations system
• Assist clients with care and positive attitude
• Open and close office as required
• Cover and assist with reservation duties as required
• Provide support to office manager as requested
• Process tour payments and issue ticket packages
• Provide customer service with patience and cheerfulness
• Sell tours in person and over the phone
• Assist in performing outside sales including maintaining presence in retirement centres/adult communities, keeping client data base updated through phone contact, communicating with area travel agents
• Mail customer correspondence including new client welcome packages
• Sell travel insurance
• Learn tour product
• Understand the organization of group travel and general tour procedures
• Proof-read and provide input on new tour planning charts and brochures
• Keep brochure rack updated
• Make bank deposits
• Balance daily financial report
• Assist Manager at travel shows and other customer events

Job Types: Full-time, Permanent

Pay: $3,000.00-$3,200.00 per month