Skilled Labour | Technician - FT

Who We Are

At Arbutus RV, we're more than just a dealership; we're a community of adventure enthusiasts dedicated to ensuring everyone has the opportunity to experience the magic of the RV Lifestyle! From cozy campers to luxurious mobile mansions, we provide the ultimate escape vehicles for wanderers seeking new horizons. As a Vancouver Island family-owned business with 7 Island locations, we prioritize creating a positive, inclusive, and downright fun work environment where every team member feels valued and inspired.

We have a rare opportunity for a Red Seal Journeyman Technician with RV certification to join our team of service experts in our Mill Bay location (40 minutes drive from Victoria)! Working with an engaged team in a positive, respectful environment is what you will have to look forward every day at Arbutus RV.

If you are a Red Seal Technician with RV certification or have equivalent experience, we want to hear from you! Note that consideration will be given to complementary trade certifications.

Relocation expenses will be covered to a maximum of $5,000. Must relocate before starting work.

What We Offer

Our Journeyman Technician rate is $31-$39 per hour, plus premiums. If you have an additional Trade Certification, you could score up to an extra $2 per hour plus efficiency bonus upto $2 per hour. We also offer a comprehensive benefits package that addresses our staff's overall well-being and includes dental, extended healthcare, life insurance, and a healthcare spending account, plus an RRSP match plus employee discounts on all our products and services!

Need extra time off? We're family-owned and recognize the importance of supporting families, so we have a generous unpaid time off policy in addition to regular paid vacations.

And there's more! We have monthly celebrations of staff in each of our locations, we are closed between Christmas and New Year's to give our staff time to be with their families, and we have annual staff appreciation events!

Who You Are

You are a highly motivated, positive force in the service team and a reassuring voice when assisting our customers. Your strong analytical and problem-solving skills, combined with your meticulous attention to detail, enable you to achieve service targets while maintaining high levels of client satisfaction. Your motto is to get it right the first time every time!

Essential Job Functions

• Diagnose, repair and maintain recreational vehicles to ensure they are in top condition for our customer's enjoyment
• Perform thorough inspections of RV systems, including plumbing, HVAC, and appliances, to identify issues and determine necessary repairs
• Perform routine maintenance tasks such as filter replacements, tire rotations, resealing and lubrication
• Install and repair accessories and aftermarket upgrades such as solar panels, satellite systems, awnings and levelling systems
• Communicate effectively with customers to explain repair needs, provide estimates and address their concerns
• Maintain accurate records of services performed, parts used and hours worked to ensure accountability and efficiency
• Adhere to all safety protocols and regulations to prevent accidents or injuries
• Stay updated on the latest RV technologies, repair techniques, and industry trends through training and professional development
• Liaise with manager and service advisors to determine daily priorities

Health and Safety Considerations

• Strict adherence to all health and safety policies is necessary
• Bending, lifting, kneeling, reaching
• Able to lift heavy objects up to 25 lbs and work in various weather conditions
• Able to work comfortably with computer equipment, including monitor, keyboard and mouse
• Ability to deal with customers, vendors, management, and co-workers using calm, effective and courteous language

Licence and Certification

• Red Seal Journeyman with RV Certification Red Seal Certification or equivalent experience or certification demonstrating competency in RV repair and maintenance
• Class 5 driving licence

Skills and Experience

• Strong understanding of mechanical systems and components
• Thorough and detailed in diagnosing problems and performing repairs
• Able to diagnose mechanical, electrical, and plumbing issues in RVs
• Ability to perform repairs and maintenance on RV systems, including HVAC, plumbing, electrical, and structural components
• Effective communication and customer service skills
• Computer skills
• Time management

Job Types: Full-time, Permanent

Pay: From $31.84 per hour