Admin & HR | Project Administrator - FT

The Project Administrator supports one or more Project Managers by providing administrative, scheduling, and office support. You will work with all team members to ensure that projects are completed accurately, on time, on budget, and provide an exceptional customer experience.
What to expect as a Project Administrator at KCC Restoration:

• Provide exceptional service by answering and addressing incoming phone calls and emails in a timely and polite manner.
• Assist customers, clients, and staff with queries and provide accurate information.
• Assist with obtaining required documentation and maintaining the integrity of information including contact information, claim information, and all financial data.
• Assist with scheduling of Emergency and Restoration staff, providing all pertinent job information.
• Assist with resolving customer concerns and complaints.
• Support management by contributing to office operations and productivity, ensuring workflow procedures are followed.
• Assist with review financial data in files upon job completion to ensure all costs are accounted for and financial goals are met.

Skills Required:

• 3+ years of relevant work experience.
• Able to read and understand construction or insurance documents.
• Must be punctual, self motivated, and able to multi-task.
• Extraordinary organization and multitasking skills, able to administrate multiple jobs simultaneously and accurately.
• Exceptional customer service skills with a passion to help customers
• Able to demonstrate a positive and professional attitude and always respond promptly to inquiries through various channels.
• Computer proficiency, comfortable using different systems and applications.

Working Conditions

• This position can require long hours on the computer coordinating and scheduling project, which requires attention to detail and high levels of accuracy.
• Interaction with a wide variety of people on various issues.
• The nature of this position may require additional work hours in order to meet project/customer requirements.

Benefits

• Dental care.
• Extended health care.
• Life insurance.
• Vision care.
• On-site parking.
• Use of company vehicles or mileage reimbursement when site visits are required.

When…

• Typical office hours are Monday to Friday 8:00am – 4:30pm.

Why join KCC?
KCC Restoration is a locally owned and operated restoration company. We are a company of team-oriented people with a focus on building an encouraging and engaging work environment. We pride ourselves as being the best in the restoration industry by providing excellent customer experience, prioritizing safety, and delivering a very high level of quality work to our customers.

We have a great benefit program with extended health and dental, vacation, and paid sick/personal days. We invest in your future by offering access to training, career advancement, and opportunities to get you to the next step in your career!

We take good care of our customers and our team!