Admin & HR | Receptionist - Contract

Join Our Team

At Berwick, we're not just in the business of senior living—we're creating true, vibrant communities where people connect, thrive, and pursue their interests.

We’re powered by people.

Every one of our communities is designed for the people who live and work within it. We believe that every age holds opportunities for discovery, adventure and connection and that it’s our responsibility to empower those around us—Berwick residents and team members—to embrace their fullest, most meaningful life.

Everything we do is motivated by a desire to make a significant difference in people’s lives. Our team members are compassionate, forward-thinking and hard-working. We’re not afraid to take risks or have fun. Working with Berwick’s residents is immensely rewarding and interesting, and those who thrive here bring curiosity and appreciation to their interactions with residents and their fellow team members alike.

Sound like you? Read on below to see if this is meaningful to you.

Berwick Royal Oak retirement community is looking for a Receptionist who is reliable, authentic, and excited to make a difference in the lives of people. As part of a dynamic team environment, your unique sense of humour, optimism, and ability to work well with seniors, will lead to a flourishing career with a company that supports your personal and professional growth.

The Berwick Perks:

• Meaningful work. At Berwick, you’ll be making a positive difference in seniors’ lives, each and every day.
• A supportive, diverse team and training opportunities. We believe in giving our people opportunities to advance wherever we can.
• Refreshments while you work. Berwick’s chef-prepared meals are delicious! We offer partially subsidized daily meals and beverages to employees.

High-value Benefits:

• Dental, Vision, Extended Medical benefits
• RRSP Match
• Employee Assistance Program
• Discounted Meal Program
• Complimentary Onsite Gym Use
• Vacation starting at 6%
• Employee Perks Discount Program

Schedule:

This position works Sunday & Monday of each week, 8:00am to 4:00pm, for a total of 15 hours per week.

Pay:

Starting wage is $27.10 per hour ( includes provincial wage subsidy ), plus shift differentials as applicable.

Position Summary:

Provides reception, switchboard and general office duties and maintains efficient operations of the front office. Responds to inquiries from residents, staff and the public in a polite and courteous manner. Provides administrative support to the General Manager and various department managers. Maintains resident files, processes resident move in/out documentation and maintains the resident billing system. Maintains BRIT transactions and petty cash fund. Manages all resident and company information in a confidential manner and in accordance with the freedom of information and protection of privacy act.

May be responsible for “Emergency Response” for the building and its occupants.

Qualifications Required:

• High School completion and experience in a related office and administrative field (minimum of 2 years)
• Self-motivated team player with excellent judgment and interpersonal skills with co-workers, seniors, and the general public
• Excellent word processing, database and spreadsheet applications, typing ability of 50 WPM
• Valid Emergency Level 1 First Aid Certificate and CPR
• WHMIS Certification
• Emergency response training in the handling of emergency situations such as power outages, fire, earthquake and medical emergencies
• Ability to read, write, and speak English proficiently and understands verbal and written instructions
• Good interpersonal skills and ability to effectively interact with the various individuals involved in providing holistic care in a flexible resident focused environment
• Friendly and professional demeanour in person or over the telephone
• Demonstrated ability to organize and prioritize tasks while meeting deadlines
• Flexibility and adaptability to change while dealing with constant interruptions

Note: At Berwick we understand the importance of immunization to protect our residents, team members and visitors from COVID-19. As such, a prerequisite of employment is that all new hires are vaccinated as approved by Health Canada. A current TB test and criminal record check are also required pursuant to the Criminal Records Review Act for working with vulnerable adults.