Hospitality | Cafe Manager - FT

Job Summary
We are seeking an experienced and dynamic Café Manager to oversee daily operations of our bustling café. The ideal candidate will possess strong leadership skills, a passion for the food and beverage industry, and a commitment to delivering exceptional customer service. This role involves supervising staff, managing food preparation and service, ensuring food safety standards, and maintaining a welcoming environment for guests. Previous restaurant management, hospitality, or hotel experience is highly valued, along with expertise in food handling, POS systems, and kitchen operations.

Responsibilities

• Lead and supervise café staff as an on the floor manager, including interviewing, training, and scheduling team members to ensure smooth daily operations
• Oversee and assist with food preparation, cooking, serving, and food safety compliance in accordance with industry standards
• Manage POS transactions accurately using Tee-on POS or similar systems; handle cash and credit card payments responsibly
• Ensure high levels of customer service by addressing guest inquiries and resolving issues promptly
• Uphold our “friendliest golf course” culture every day
• Maintain cleanliness and organization of the café environment in compliance with health regulations
• Monitor inventory levels and coordinate with suppliers for timely stock replenishment
• Implement quality control measures to uphold food presentation and taste standards
• Enforce safety protocols related to food handling, kitchen operations, and workplace safety
• Manage restaurant workflow during peak hours to optimize efficiency and guest satisfaction
• Support team development through coaching and leadership to foster a positive work environment

Requirements

• Proven experience in restaurant management or food service roles; supervisory experience preferred
• Strong knowledge of food preparation, cooking techniques, and food safety standards
• Familiarity with POS systems; cash handling experience required
• Excellent customer service skills with the ability to lead a team effectively
• Background in hospitality or hotel industry is advantageous
• Ability to manage multiple responsibilities in a fast-paced environment
• Leadership qualities with experience in team management and interviewing potential staff
• Knowledge of food industry regulations and best practices in food handling and safety
• Previous experience working in restaurants or cafes with a focus on quality service delivery

This position offers an exciting opportunity for a dedicated professional passionate about the hospitality industry to lead a vibrant café team while delivering memorable guest experiences. Join a team where people love what they do—and where work feels like the best part of your day.