Technology | Virtual CIO - FT

For over 25 years Smart Dolphins has been helping businesses on Vancouver Island and beyond thrive through technology with exceptional IT solutions and genuine care! We’re looking for our next Dolphin; someone who wants to bring their skills, ideas, and energy to a team where they’ll truly feel at home. Are you that Dolphin?

Full job description and more details on our application site: risepeople.com/smart-dolphins-virtual-cio

INTRODUCTION:

As our next Virtual Chief Information Officer (vCIO), you’ll be the trusted advisor who helps clients align their technology with their business goals; bringing clarity, strategy, and innovation to every conversation.

We’re looking for a business-savvy tech enthusiast who thrives on building relationships and solving problems. You’re curious, forward-thinking, and confident presenting ideas in a way that makes sense to non-technical audiences. You’re also organized, proactive, and passionate about helping businesses grow through smart technology decisions.

If you’re ready to blend your strategic mindset with your love of tech and client service and you like the idea of joining a Pod that works hard, has fun, and makes waves in the business world, then we’d love to meet you!

Finding the right person is incredibly important to us! If this opportunity sparks your interest and feels like a great fit, please submit your resume along with a brief cover letter telling us why you’re the ideal candidate for this role through our portal, Rise People.

TOP ACCOUNTABILITIES

1. Drive Strategic IT Alignment

2. Build and Maintain Trusted Client Relationships

3. Develop and Deliver Technology Roadmaps

4. Champion Cybersecurity and Risk Management

5. Support AI and Emerging Technology Adoption

6. Promote Client Retention and Growth

QUALIFICATIONS

• Degree in Business, Information Technology, or a related field, and 5+ years of related professional experience.

• Ability to connect business objectives with technology strategy and execution.

• Experience in a Managed Service Provider (MSP) or consulting environment is preferred.

• Broad technical understanding across areas such as networking, cloud infrastructure, hardware, and modern workplace technologies.

• Deep familiarity with the Microsoft ecosystem, including Microsoft 365, Azure, and related collaboration and security tools.

• Exceptional communication and interpersonal skills with the ability to build trust with both technical and non-technical people.

• Experience or aptitude in client success management, including relationship ownership and satisfaction measurement.

• Strong understanding of cybersecurity, compliance, and IT risk management at a policy and governance level.

• Genuine curiosity and enthusiasm for emerging technologies such as artificial intelligence, automation, and digital transformation.

• Excellent presentation, facilitation, and consultative skills.

• Highly organized with strong time management and the ability to manage multiple clients effectively.

• Willingness to work in a hybrid environment with travel to client sites as needed.