Management | Manager - FT

Manager Job Description

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JOB TITLE: Manager

DEPARTMENT: Front of House

REPORTS TO: General Manager

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We are seeking an experienced and motivated Restaurant Manager to oversee the daily operations of the Irish Times Pub. The ideal candidate will be responsible for managing staff, ensuring excellent customer service, and driving profitability. The Restaurant Manager will lead the team in maintaining high operational standards and creating a positive dining experience for guests.

DUTIES AND RESPONSIBILITIES:

• Interacting with customers (including serving food and drink)
• Ensuring that a high standard of customer service is always maintained
• Overseeing compliance with health and safety regulations (FOH and BOH) at all times
• Running promotional campaigns to market in-house products and events
• Collecting and acting on customer feedback to improve the overall experience for our guests
• Undertaking regular stock checks, placing orders with suppliers and restocking
• Ensuring regular maintenance of the premises, including cleaning and minor repairs
• Recruiting, training and managing staff
• Leading meetings to update and motivate staff members
• Monitoring profitability and performance to ensure sales targets are met or exceeded
• Meeting with the management team to assess pub performance and set sales targets
• Ensuring that the pub adheres to various legal frameworks (liquor acts, safety, etc.)
• Other duties as assigned

JOB QUALIFICATIONS:

• Strong organizational, multi-tasking and communication skills
• Excellent staff management, motivation and leadership skills
• High level of timeliness and adhering to quality standards
• Strong working knowledge of POS systems and cash out procedures
• Experience with ordering and inventory
• Experience with scheduling, menu planning and forecasting
• Ability to respond positively to high pressure situations
• Firm understanding of Employment Standards
• Critical thinking and the ability to make decisive decisions
• Experience with Tock or equivalent reservation systems
• First Aid Level 1
• Wine Education (WSET 1 and WSET 2 preferred)

JOB REQUIREMENTS:

• Minimum 3 years of experience in a Management role in the Hospitality Industry
• Serving it Right
• Reading, writing and oral proficiency in the English language
• WSET 2
• Able to stand for extended periods of time (8+ hours) and lift upwards of 50 lbs

SCHEDULE AND PAY:

• Full-time
• Primarily closing shifts
• 45 hrs/week
• $55k-65k annual salary + tips

BENEFITS:

• One staff meal per day worked
• Manager Gift-card
• Staff Discount of 50% at any of our rooms
• Extended Health Care
• Dental Care
• Management Learning + Training Opportunities

#VPCL

Job Type: Full-time

Pay: $55,000.00-$65,000.00 per year

Benefits:

• Dental care
• Discounted or free food
• Extended health care
• Paid time off

Application question(s):

• Are you authorized to work in Canada?

Experience:

• Management: 3 years (required)

Work Location: In person