Skilled Labour | Dispatcher - FT

Are you a master of multitasking and thrive in a fast-paced work environment? Do you have a passion for logistics and a knack for problem-solving? If so, we have the perfect job for you!

We are seeking a dynamic and enthusiastic individual to join our team as a dispatcher. Your role will be crucial in ensuring that our drivers are on schedule, and safely delivering goods to our customers.

The Dispatcher works closely with all drivers, customers, warehouse staff, Transport Operations, and office support staff. This is a day shift role and works Tuesday to Saturday.

Responsibilities

• South Island dispatch in its entirety.
• Limited north island and Vancouver area dispatch, when required.
• Routing 5-ton trucks and tractor-trailers for pick-ups & deliveries.
• Book freight delivery appointments with the assistance of front office support staff.
• Liaise with drivers and Operations daily to implement planning strategies.
• Assist with drivers scheduling.
• Effective equipment utilization.
• Tracking and tracing of deliveries to key customers.
• Support OS&D to help solve shipment issues with a focus on customer satisfaction.
• Liaise with warehouse management and warehouse operations daily.
• Customer Service communications.
• Implementation of company policies.
• Point of contact for driver training and driver development.
• Work closely with the Transport Operations team.

Qualifications

• Customer-focused with superior interpersonal and organizational skills required.
• Proficient on a computer, experience with Insight software is an asset.
• Confident decision maker, strategic thinker, and an understanding of logistics.
• Must work well as part of a team and under pressure.
• Dispatch experience an asset.
• Knowledge of the greater Victoria area required.

Job Types: Full-time, Permanent

Pay: $60,000.00-$67,000.00 per year

Benefits:

• Casual dress
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match

Work Location: In person